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If you are a paid member of Parents in Touch and would like personal advice email jackiebacon@parentsintouch.co.uk I am a member of Parents in Touch but I keep getting
a message that these pages are for members only and I cannot
view them.
There are two levels of access to the site:
- Registered users are asked to give us their email address
and a password. This allows access to many of the pages on
the site.
- Membership of Parents in Touch costs just £6 a year
and this gives access to the entire site.
- If you are a member, please make sure you are viewing the member pages - some of the worksheets pages have a link at the top of the page, asking members to click to access all the pages.
How do I become a member?
On the information
bar at the top of every page there is a link labelled Subscribe. If you click on this it will take you to a Membership page with ‘Membership
of Parents in Touch’ at the top. You must be logged in
and then you proceed to a page which links you to PayPal.
I want to pay by cheque or bank transfer
Please
email us at info@parentsintouch.co.uk and
we will give you the necessary details.
I can’t register/log in
If you have a problem registering with us, or logging
into the site, please check the following:
- Please check that you have entered all your details accurately and that your confirmation email address matches.
- That you have used your email address and password exactly as
you did when you registered. Many people register from one
address eg at the office and then try to access the site from
home using a personal email address. Make a note of your log in details. If you have subscribed, to access member pages, you must use the email address and password used on subscribing.
- If you are trying to access
all the pages on the site, have you subscribed to
Parents in Touch? If you have successfully paid your subscription,
you will have received an acknowledgement from PayPal or from
us.
- Try closing and reopening your browser, in case the information has been cached.
- Make sure you do not exit from the site, or you may have to log in again.
I have had a receipt from PayPal but still cannot access
the Member pages
If you paid through PayPal using an echeque, you will be automatically
given access to the entire site when your cheque has cleared.
This takes 7-10 days. Has your membership expired?
How do I renew my membership?
If you subscribed through PayPal, your subscription will automatically
be renewed. If your subscription renewal was cancelled, for example
if your credit card details registered with PayPal change, we
will send you a reminder, asking you to renew. To cancel your
subscription to Parents in Touch, click
here.
I have forgotten my password
If you have forgotten your password, click
here for an automatic password reminder.
I want to change the email address registered with you. Changed your email address? Click here to tell us. If you are not yet a member and would like to continue to receive our newsletters, we suggest you SUBSCRIBE to ensure you remain on our mailing list.
I can’t view/print the pages
The downloadable pages on Parents in Touch are created either as pdf
or as Word files.
When you view Word documents, in order for them to display
correctly, you must view the page in Print layout. To do this, go to View on
the toolbar; then click onto Print Layout. Also ensure that your page view
is in page width.
In order to view a PDF file, you need to install Adobe Reader
on your computer. This is available for FREE and you can download
it from the Adobe web site by clicking here. Please ensure you are using a current version.
I can't download the pages Some files are large and take a while to download, so please be patient. This can occur when using Windows Vista. Word and pdf documents may open in a new window when using Vista. Vista users may find using Adobe Reader 8 is quicker to download the pages.
I don’t have Word on my computer
To view a Word document, you need to have Microsoft Word installed
on your computer. If you do not have Microsoft Word installed
on your computer, please click
here for the Microsoft website where you can download a FREE
Word Viewer.
I am using a mac
You can still view our documents - see above. PDF files can be viewed.
How many worksheets and test papers do you have?
We have worksheets and test papers for all stages of educational
development from Early Writing Skills to Teaching Phonics and
Maths Explained. There are test papers at all the Key stage and
revision pages to ensure that the children can have complete
understanding of all the questions they find difficult. In total
there are 1000’s of worksheets on the site.
Are there actual SATS papers on the site?
There are actual ‘SATS’ papers for all key stages
available to our members.
Are there GCSE papers on the site?
There are links to all the GCSE examination boards on the site. These have direct and up to date papers readily available. As this resource is so good and the examination boards and papers so variable we thought that this was a more efficient way to inform our members. There are some key stage 4 revision pages on the site.
Answers to papers
We endeavour to provide answers to most of the test and exam papers, with the exception of English becuase the answers are subjective. We do not see the necessity of providing answers to all the worksheets.
How do I find individual pages?
There is an excellent Search facility on the site. If you enter
a word such as’ Phonics’or a phrase such as ‘High
Frequency words’ into this you will find the relevant page.
The search will also help find an actual worksheet if you enter
the name of the worksheet in inverted commas. The search can
be found at the top of the navigation bar, which is on the left
of every page.
Mailing list Please email us at newsletter@parentsintouch.co.uk if you no longer wish to receive our newsletters
Personal advice. Members of Parents in Touch are welcome to
email me at jackiebacon@parentsintouch.co.uk for
personal advice. This facility is limited to our subscribers.
To enable us to provide the most efficient service possible for
all our users, please try the suggestions above before emailing
us at info@parentsintouch.co.uk
When emailing, please include the email address you used for
registration, and your password. |
